Shipping Policy
Processing Times
• All orders are processed within [3-5] business days (Monday–Friday, excluding bank holidays).
• During busy periods (such as seasonal sales), processing times may be slightly longer.
• You should receive an email confirmation once your order has been dispatched.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Incorrect Address or Delivery Issues
Please ensure your shipping address is correct at checkout.
• If the address is incorrect and the parcel is returned to us, we can reship the order, but additional postage fees may apply.
• Norvee Clothing is not responsible for lost parcels due to incorrect or incomplete addresses provided by the customer.
Damaged or Missing Items: We are not reliable for any damages that occur during shipping, or any missing items that happen during shipping.
We are not responsible for any delays from the shipping companies.